Purchasing Credits
Purchase dollar credits anytime to ensure uninterrupted tracking. ClickerVolt accepts credit purchases starting at $10 (default $15), and all transactions are processed securely through Stripe.
How Credit Purchases Work
When you purchase credits, you're buying dollar amounts (e.g., $15, $25, $50) that are stored in your account balance. As you use events beyond the free tier, the system automatically deducts pack costs from your balance. There's no need to calculate event counts - just keep your balance topped up.
Key Points:
Credits are dollar amounts ($10, $15, $20, etc.)
Minimum purchase: $10
Default amount: $15 (better Stripe fee efficiency)
Custom amounts available ($20, $50, $100+)
Credits sit in your balance until consumed
Paid credits expire after 12 months if unused
Recommended Purchase Amounts
$10 - Low Traffic
Covers approximately 5 Tier 1 packs = 5,000 events
Perfect for solo affiliates and small campaigns
Good for about 1 month of low traffic usage
Note: Many solo affiliates stay within the 500 free events per month
$15 - Default (Recommended)
Covers approximately 8 Tier 1 packs = 8,000 events
Recommended default for most users
Good for light to medium traffic
$20-$50 - Medium Usage
$20 covers approximately 11 Tier 1 packs = 11,000 events
$50 covers approximately 29 Tier 1 packs or mixed tiers
Ideal for growing campaigns (10k-40k events/month)
Fewer transactions needed
$100+ - High Volume
Covers high-volume usage across multiple tiers
Best for established campaigns (50k+ events/month)
Custom amounts available for any amount $10 or more
How to Purchase Credits
Step 1: Navigate to Billing
Click your profile menu in the top right
Select "Billing" from the dropdown
View your current credit balance and purchase options
Step 2: Choose Purchase Amount
You'll see purchase options for $10, $15, $20, $50, $100, or enter a custom amount. The $15 option is highlighted as the default for optimal fee efficiency.
Step 3: Complete Payment via Stripe
Click "Purchase" for your selected amount
Enter payment details in the Stripe checkout
Review total amount (purchase amount + Stripe fees)
Click "Pay Now" to complete
Credits added to your account instantly
Step 4: Confirmation
You'll receive an email receipt from Stripe and a confirmation from ClickerVolt. Your new credit balance appears immediately in the dashboard and billing section.
Payment Methods
Supported Payment Options:
Credit and debit cards (Visa, Mastercard, American Express, Discover)
Digital wallets (Apple Pay, Google Pay) where supported
International cards from 135+ countries
All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. Your payment information is encrypted and never stored on ClickerVolt servers.
Viewing Purchase History
Access your complete purchase history in the Billing section under "Transaction History". Each purchase entry shows:
Date and time of purchase
Dollar amount purchased
Payment method used (last 4 digits)
Transaction ID for records
Stripe Payment Intent ID
Download invoice link
Estimating Your Credit Needs
To estimate how much to purchase, consider your typical monthly event volume:
Low Traffic (< 5k events/month):
Recommended: $10 per month
Covers ~5k events at Tier 1 pricing
Many solo affiliates stay within the 500 free events per month
Purchase when balance gets low or set up auto-reload
Medium Traffic (10k-50k events/month):
Recommended: $50
Covers substantial mixed-tier usage
Purchase monthly or set up auto-reload
High Traffic (50k+ events/month):
Recommended: $100+
Covers high-volume with tier discounts
Strongly recommend auto-reload
Advanced Topics
Auto-Reload for Hands-Off Management
Enable auto-reload to automatically purchase credits when your balance drops below a threshold. This ensures your tracking never stops due to insufficient credits. Configure auto-reload in the Billing section with your preferred threshold and reload amount.
Custom Purchase Amounts
Need a specific amount not listed? Enter any custom amount of $10 or more in the custom amount field. This is useful for topping up to reach a specific balance or matching your budget exactly.
Failed Payments
If a payment fails due to card decline, insufficient funds, or expired card, you'll receive an email notification. Update your payment method and retry the purchase. Common causes: international transaction blocks, fraud alerts, or expired cards.
Invoicing and Receipts
Every purchase generates a Stripe invoice available in your Transaction History. Invoices include all details needed for accounting and tax purposes: invoice number, date, billing information, itemized breakdown, payment method, and company details. Download PDF invoices anytime.
Tax Handling
Depending on your location, applicable sales tax or VAT may be added to purchases. Tax calculations are handled automatically by Stripe based on your billing address. Tax amounts are shown before you confirm payment.
Refund Policy
Credit purchases are generally non-refundable once processed, as credits are immediately available for use. However, if you believe a charge was made in error or you experienced a service issue, contact support with your transaction ID for assistance.
Bulk Purchase Discounts
While the tiered event pricing provides automatic volume discounts, if you need very large credit amounts (e.g., $1,000+), contact support to discuss custom pricing or invoicing options for enterprise usage.